Refund Policy

We want you to feel confident trying Sodatide. This page explains how our guarantee and refund process works.

90-Day Money-Back Guarantee

If you are not satisfied with your Sodatide purchase, you may request a refund within 60 days of your original order date, after at least 30 days of use. To start a refund request, contact us at the email address listed on our Contact Us page with your order number and the email address used at checkout.

How Refunds Are Processed

Once your refund request is approved, your refund will be issued to the original payment method used at checkout. Please allow up to 5–10 business days for the refund to appear on your statement, depending on your bank or card provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos of the item and packaging so we can resolve the issue quickly.

Subscriptions & Recurring Orders

If your order includes a subscription or recurring shipment option, you may cancel or modify it at any time by contacting us before your next scheduled billing date. Refer to your order confirmation email for the specific terms that applied to your purchase.

Shipping Costs

Original shipping charges, where applicable, are non-refundable except in cases of our error (damaged, defective, or incorrect items).

Contact Us

For any questions about this policy or to start a refund request, please reach out via our Contact Us page.